Michelle,
There is one other possibility you could be experiencing. You originally said you heard a "clicking sound" but no pump operation for the slide or Jacks. On the pump motor housing is the "12 volt pump solenoid relay. It has 2 battery cables going to it. See attached photo. Normally when you push the switch to operate the slide or extend the leveling jacks, this solenoid turns the pump on. I have seen in the past where that solenoid will click but NOT activate the pump motor. To prove that, have someone push the switch and have another person touch the solenoid large terminals together with an old screwdriver. If the pump comes on and the room moves, you have a bad solenoid. I would replace it with a "continuous duty" solenoid. Hope this helps, Fred