Larry, are you quite sure that is a Silverleaf? Looks an awful lot like our old intellidrive.
Keith,
It is the original Silverleaf, and is the same as that on my '99 Marquis. I did get the updated software installed last year (best $95 I ever spent on the coach).
To Larry, my guess is that by "actuator" they mean what appears to be a ring around the shaft in your picture. My guess is the shaft is solid and your pliers will allow you to select fields on the display. Then you'd have to press that ring in (maybe by applying pressure to several points around it to make it go in evenly. If that works, then I would order the switch and put it on and see if it worked. But it could be that the ring in your picture is actually part of the switch and has broken off. In that case you'd have to somehow withdraw that part before pushing the new switch on. Just my guess.
I can apply a little backward pressure to mine and see if it comes off, but I don't want to pull too hard and have a $111 problem as well.
I do recommend the software update if you can, but I had to show up at their office to get it done. If they do rallies, then they could do it there as well. The engineer spent about an hour installing it, mostly waiting for the data transfer. He also (unknown to me until I went to drive it again) fixed my ignition switch by rotating it to the normal position which was great too. He also told me to get my chassis batteries checked because the silverleaf was alarming that value. So, all in all a good visit - great company as far as I'm concerned.
Mike