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CAT ECM Module Brain Dead

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Joel Ashley:
John-

CAT should have had your info when you registered the engine with them.  There were several components in our new coach that I had to fill out registration forms for.  I'm assuming, though, that your coach was new from a dealer.   Still, one would think the vehicle ownership transfer info would have reached CAT, if Monaco and dealer had completed them.

Edward Buker:
Just for clarification, because this issue probably concerns a lot of Cat Engine owners. I spoke with the Redmond Cat service manager and he thought that my C12 may be in need of a software update to avoid this problem. He did not see any service bulletin associated with this problem against my engine serial number. Because of that I called the Cat hot line and after some research looking at what was in each of the software updates for my C12 and some additional information available to them they concluded that this was a Cat C13 problem only that existed in RVs and over the road trucks. C12s are not susceptible to this problem and do not need updates to avoid this issue. Hope this helps.

later Ed

Ron Johnson:
Thank you Ed for doing that research and posting the result. I, for one, am happy to hear about things I DON"T have to worry about.

Joel Ashley:
The following is the reply I received from Peterson's CAT when I inquired about the software update issue:

"Thank you for your information request on the loss of engine control.
      The problem exist with serial number prefix KCB1- up C13, these
      engine were built from 2004 to 2006. Your engine ...  is a C9 engine model, the problem was not found in your
      engine application.

      If you have additional question please contact Caterpillar at
      www.cat.com or the Caterpillar dealer in your area. Our goal is for
      your Caterpillar experience to be the best.

      Thank you:

      Matt Torrence
      Technical Communicator-Peterson Holding Co.
      Peterson Holding Co.
      707.576.1616 ext 127
      510.346.1932 Fax
      mltorrence@petersonholding.com

                             Visit us on-line at  www.petersoncat.com "


-Joel ;)

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