Confused about Inverter/Shore Power

[Steve Huber Co-Admin]

Stan,
Seems funny that the panel / slides worked while you were having the problem  (and sourcing 60 amps) before replacing the batteries and after replacing the batteries the unit is suddenly inoperative. Suggest you call HWH and or get a 2nd opinion at another repair facility.
Steve

[Stan Simpson]

When I was a the coach today, the slides were working fine. The only thing not working is the HWH air leveling. I know its in travel mode, but the dash light says "wait to travel" because there is no power to the control board/keypad.

[Steve Huber Co-Admin]

Stan,
Sorry, I read leveling but thought slides. Could be a fuse or relay if there is no 12v to the control panel. Try contacting Ken at BCS or Monaco Tech Support (877)-466-6226 option 3  in addition to HWH.
Steve

[Gerald Farris]

Stan,
If the cable at the control panel has a good contact, there is not much of a chance that you will be able to fix it without help from the technical support people at HWH. I would call them first thing in the morning.

Gerald

[Dan Murphy]

Stan
I don't have HWH but our coach has Valid Power Gear and my control panel quit. I called tech support and after a series of tests the tech said I needed a new control board. Cost for a new board was over $900.

I was able to find a new control board on Ebay for a little over $200. Check with NW Supply also.

[Stan Simpson]

My tech, and I have talked to HWH and I found out that my tech has all of their testing manuals. There is power to the relay. There is no power to the control board. All testing scenarios lead to "replace board". Originally, I thought the problem was the touch pad board. That is not the case. It's the main board that is in the double case hung from the ceiling in the electrical bay. Because we have air-leveling only, this is a rarely called for item and is expensive.

I found a HWH dealer who has a used one. He will sell it to me for $1140.00 plus shipping. He has tested it as far as he can without it being connected to an air only leveling system. All is good. He agreed to this: if it doesn't solve my problem, he will take it back, and credit the $1140.00 on a new one.

Comments welcome.

Edit: We decided to just get the new one. Warranty from HWH.