Randy, when you're down to 12v you're actually half discharged and that's not enough to crank a heavy diesel, even with the house set involved - they're more than half discharged too. At 11.7v, if I recall correctly, you're closer to 25% all around. I've a table that illustrates all that in my manual, but it's not handy at the moment.
Your solar controller should have kept things charged as long as all devices were off, or better yet both master switches were. If all was off but you measure no input voltage at the house batteries while parked sun-exposed, compared to with a tarp over the solar panel, then locate and check the solar circuit 5 amp fuse. But good luck there... not even a BCS tech could find the fuse on ours. It may be on or near your particular solar controller, which may be like ours in the waste tank bay with the Aladdin modules and such - supposedly the fuse is on the positive wire between the controller and the Aladdin's "solar volts" port on the "DC Interface Module".
Even with all devices on board theoretically off, I've found parasitic engine control and other modules can drain things as fast or faster than the solar controller can keep up... it's weather-dependent, needs to be relatively clean for optimum performance, and doesn't work at night. It's best to make sure the 12v Main's are off. Make sure someone hasn't jury-rigged some add-on directly to the battery banks, bypassing the mains, although I'd not expect that to drain them both.
Joel
Addendum. I should note that the Aladdin has one screen that portrays the solar charge rate along with other electrical data. Like for house current, there is a current sensor loop encircling the solar wire (not the "solar volts" one) and that feeds data to the Aladdin DC module's "solar amps" port.