Michael: You are so right from my viewpoint. I stopped by there on one of my trips to the east coast. A total disappointment.
I use Colaw RV Parts in Carthage, MO (not to far from Branson) for everything. Friendly, stand behind the product, lower prices, etc. They have a acres of RV's but you can no longer walk thru that maze due to insurance. But, If you are nice, they will take you on a ATV or golf cart to the one you want to look at. They have tons more parts not even in their computer lists and several buildings of used and pull outs, etc. These days, they pull the parts but I think you can go with the mechanic who does that if you are purchasing it.
Larry Fritz