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Sources for Suppliers, Parts and Maintenance Materials / Re: CAT Service Centers
« Last post by Steve Huber Co-Admin on April 01, 2024, 12:25:14 AM »IMHO avoid shops w/o a CAT ET system if you have an engine issue.
Our C9 developed a miss last summer following annual service at a local diesel shop with very good reviews and recommendations. It would not start missing until the engine was at operating temp and under load. I took it back to the shop after returning from trips to the midwest and TX (~4k miles) during which the miss did not get any worse and was only noticeable when pulling hills. The shop swore they had an analyzer that would spot issues with CAT engines. They had the coach for 2 weeks and replaced the fuel filters, ICP and fuel pressure regulator as well as checking for air in the fuel (none). No change to miss. They then tried to tell me I had a high pressure oil issue. At that point I told them to stop and I would pick it up. Checked with Blanchard CAT (about 40 miles further away) and they told me they could work on it. However winter set in so I left it in the barn to avoid winterizing. Checked with them about 3 weeks ago and found they had stopped servicing OTR truck engines. Made a quite a number of calls till a Blanchard CAT service writer in Columbia SC told me of Worldwide Equipment in Spartanburg that had hired one of their best mechanics.
Checked with them to verify they had a CAT ET system. Dropped the coach off on Tuesday AM. That afternoon I received an email describing findings and an estimate. Injector 2 started failing at 163F. Gave them the go-ahead and they had it ready Friday.
They are good but not cheap (but cheaper than paying some shop to guess on my dime.
Steve
Our C9 developed a miss last summer following annual service at a local diesel shop with very good reviews and recommendations. It would not start missing until the engine was at operating temp and under load. I took it back to the shop after returning from trips to the midwest and TX (~4k miles) during which the miss did not get any worse and was only noticeable when pulling hills. The shop swore they had an analyzer that would spot issues with CAT engines. They had the coach for 2 weeks and replaced the fuel filters, ICP and fuel pressure regulator as well as checking for air in the fuel (none). No change to miss. They then tried to tell me I had a high pressure oil issue. At that point I told them to stop and I would pick it up. Checked with Blanchard CAT (about 40 miles further away) and they told me they could work on it. However winter set in so I left it in the barn to avoid winterizing. Checked with them about 3 weeks ago and found they had stopped servicing OTR truck engines. Made a quite a number of calls till a Blanchard CAT service writer in Columbia SC told me of Worldwide Equipment in Spartanburg that had hired one of their best mechanics.
Checked with them to verify they had a CAT ET system. Dropped the coach off on Tuesday AM. That afternoon I received an email describing findings and an estimate. Injector 2 started failing at 163F. Gave them the go-ahead and they had it ready Friday.
They are good but not cheap (but cheaper than paying some shop to guess on my dime.
Steve