BAC Forum
General Boards => Technical Support => Topic started by: Norm Green on July 26, 2020, 04:05:20 PM
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I am presently traveling in western Montana in the Great Falls and Kalispell area. Last night the front a/c unit on my Entegra coach started making a terrible noise, similar to a tennis shoe in a dryer, and it felt like it was shaking itself apart. Looking for recommendations on service facilities in the Kalispell or greater area. Thanks.
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Norm, can you get up on the roof and pull the cover off? Maybe the fan, or such, came loose and just needs a couple of screws tightened.
Is the AC unit a Dometic?
I don't know the warranty on those units (I would hope it is better than two-years), so it may be worth checking (I assume your coach is around two years old from your signature line).
Dometic may have an authorized service center in your area.
DOMETIC CONTACTS
SALES - Address: 1120 N. Main Street Elkhart, IN 46514 Phone Number: 800-Dometic E-Mail: fdd@dometic.com
TECHNICAL SERVICE - Phone: 800-Dometic E-Mail: techservice@dometic.com
CLAIM PAYMENTS - Phone: 888-867-4188 #7 E-Mail: claimpayments@dometic.com
RETAIL CUSTOMER SUPPORT - E-Mail: customersupportcenter@dometic.com
OEM CUSTOMER SERVICE - E-Mail: customerservice@dometic.com
OEM TECHNICAL SUPPORT - E-Mail: oemtechservice@dometic.com
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Norm,
The RV Service Reviews http://www.rvservicereviews.com/ show 2 providers in Kalispell.
Gardners RV and Repair
3100 US 93 S, Kalispell, MT 59903
877.696.3978
Glacier RV Repair
Kalispell, MT 59904
406-253-5032
Each had 1 review with excellent ratings by the customer.
Steve
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Had a fried go up on the roof to investigate and it appears that the squirrel cage fan has come apart. I am trying to locate a replacement to install. Should be an easy fix. Going to buy an extra for a spare. Thanks for the replies.
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Glad you got it figured out. Personally I would not buy with a spare. It's not a common failure (AFAIK).
Perhaps call the manufacture and see if it is still covered by the two-year warranty.
https://www.dometic.com/en-us/us/support/warranty