BAC Forum

General Boards => Technical Support => Topic started by: Norm Green on July 26, 2020, 04:05:20 PM

Title: A/C service recommendations
Post by: Norm Green on July 26, 2020, 04:05:20 PM
I am presently traveling in western Montana in the Great Falls and Kalispell area.  Last night the front a/c unit on my Entegra coach started making a terrible noise, similar to a tennis shoe in a dryer, and it felt like it was shaking itself apart.  Looking for recommendations on service facilities in the Kalispell or greater area.  Thanks.
Title: Re: A/C service recommendations
Post by: Mike Shumack on July 26, 2020, 04:35:01 PM
Norm, can you get up on the roof and pull the cover off? Maybe the fan, or such, came loose and just needs a couple of screws tightened.
Is the AC unit a Dometic?

I don't know the warranty on those units (I would hope it is better than two-years), so it may be worth checking (I assume your coach is around two years old from your signature line).
Dometic may have an authorized service center in your area.

DOMETIC CONTACTS
SALES - Address: 1120 N. Main Street Elkhart, IN 46514 Phone Number: 800-Dometic E-Mail: fdd@dometic.com
TECHNICAL SERVICE - Phone: 800-Dometic E-Mail: techservice@dometic.com
CLAIM PAYMENTS - Phone: 888-867-4188 #7 E-Mail: claimpayments@dometic.com
RETAIL CUSTOMER SUPPORT - E-Mail: customersupportcenter@dometic.com
OEM CUSTOMER SERVICE - E-Mail: customerservice@dometic.com
OEM TECHNICAL SUPPORT - E-Mail: oemtechservice@dometic.com
Title: Re: A/C service recommendations
Post by: Steve Huber Co-Admin on July 26, 2020, 05:28:47 PM
Norm,
The RV Service Reviews http://www.rvservicereviews.com/  show 2 providers in Kalispell.

Gardners RV and Repair
3100 US 93 S, Kalispell, MT   59903
877.696.3978

Glacier RV Repair
Kalispell, MT   59904
406-253-5032

Each had 1 review with excellent ratings by the customer.
Steve


 
Title: Re: A/C service recommendations
Post by: Norm Green on July 27, 2020, 04:53:43 AM
Had a fried go up on the roof to investigate and it appears that the squirrel cage fan has come apart.  I am trying to locate a replacement to install. Should be an easy fix.  Going to buy an extra for a spare.  Thanks for the replies.
Title: Re: A/C service recommendations
Post by: Mike Shumack on July 27, 2020, 12:33:37 PM
Glad you got it figured out. Personally I would not buy with a spare. It's not a common failure (AFAIK).
Perhaps call the manufacture and see if it is still covered by the two-year warranty.

https://www.dometic.com/en-us/us/support/warranty