General Boards > Technical Support

HWH Air leveling system

(1/3) > >>

Bruce Hoglander:
I have a 2005 Beaver Monterey with HWH air leveling and Hydraulic jacks. I recently put it in a good shop because I couldn't figure why the air leveling wasn't working and to help hunt an air leak in suspension. They are familiar with Roadmaster Chasisis and air suspension as they were formerly  a Monaco Dealer. They have been unable to get the air level system working and have been having trouble with support from HWH. I asked them to disconnect the air level system and I will use the Hydraulic jacks as I have a month long trip scheduled next week. They now say that the air level system is linked to the suspension and that the coach is not safe to drive as they can not get it to go to travel mode and establish the ride height.  I am wondering if anyone else has been able to separate the systems in a way that I can make the scheduled trip and focus on the air level when I return. They believe there may be a problem with the board that can be rebuilt.  Any suggestions would be a big help. It seems if you could buy the coach without that option that you should be able to operate without it and isolate it somehow.
 

David T. Richelderfer:
This sounds a lot like my experience a year ago - air leveling would not work properly and the system would not go into Travel Mode.  If you want to try getting something out of my experience, then try reading this thread.

http://beaveramb.org/forum/index.php/topic,9847.msg68032.html#msg68032

Richard Davis:
If your HWH manifolds are like my '06 Monterey, there is a small "T" handle release valve on the side of each manifold.  Unscrewing (opening) the valve will manually put the system in Travel mode bypassing the air leveling system.  The "T" handle valves are there to allow the chassis to be driven by the manufacturer before the system was completely assembled.  Good luck on continuing your trip.
Richard

Bruce Hoglander:
Thank you both for your reply. I will look at the manifolds for the override handle for immediate repair and also plan on sending the "brain" for repair once I am parked. zzzzzzzI will post what I find out.

David T. Richelderfer:
A few comments about HWH...

When I talked to the guy at HWH who was more familiar with my equipment, I had a good feeling that my repairs would be handled appropriately.

Before sending in anything to HWH for repair or return, get an authorization (RMA) from HWH.  It sounded like the authorization is a reservation for repairs.  The firm in Yuma that I was using, Bob's Diesel, told me to send in my equipment without getting the HWH authorization.  When I called the next week to check on the equipment repair schedule, they had placed my mailed box of equipment on a shelf because it had no authorization and, therefore, they did not know what to do with it.  I was glad I called and got an authorization completed after its delivery.  As it was, the repairs took about 1 1/2 months, including shipping to and from HWH.

I think the repairs would have been completed much sooner but for the initial lack of authorization, the reduced HWH crew size due to the Chinese Virus being in full force (May-June, 2020), and perhaps because my equipment was so old (nearly 20 years) that the older, more experienced technicians were staying away from the HWH workplace to avoid the Virus.

I say this extra delay was likely Virus caused because a few years earlier, my repair shop here near Hermiston had to send in the same HWH boards for repair.  The equipment repair for that event took about two weeks, including shipping to and from HWH.

Navigation

[0] Message Index

[#] Next page