Okay, well, we had excellent CAT C9 and Onan maintenance service at Warner Truck in West Valley Salt Lake about 10 years ago. Apparently they are now (since 2019) part of the Premier Group which may not service motorhome’s anymore. They have locations all around that region, including I.Falls, and Tremonton and Salt Lake, UT, so he might inquire if any do. If he was super fortunate they might mobile service his wiring.
https://www.premiertruck.com/idaho-falls.aspxThe other thing is when a #10 wire in a loom of a dozen wore bare, shorted across a rough-cut hole in a rail on our old Pace Arrow, and burned the bunch including melting the battery post, a towed-to shop in Redding spliced around all the involved wires. It was pretty funky and 100 miles down the road I spent a Labor Day weekend in the Roseburg fairgrounds park on my back running my own wires. Later in Portland I had it more professionally done, and under insurance compensation, something your friend should consider… a comprehensive coverage claim.
Just throwing the temporary self-repair notion out there, to get him on the road. Depends on his abilities, comfort in the idea, matching wire sizes correctly, etc., and his regards for appropriate safety considerations. Contacting his agent first may be prudent.
Also, as an FMCA member, you could check their listings to see if any member in the area has designated to proffer local service facilities recommendations.
Joel