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Extended warrantee

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Steve Huber:
Ron,
Thx for the tip re First Extended. I'm getting another "opportunity" to test them tomorrow. The tranny locked up in 3rd in rural southern MN today. We've got AAA Premium with RV coverage. They got a wrecker out to tow us with no problem. In fact they sent both a tow and a flatbed but total height was too much for the flat bed. The tech was great, pulled the drive shaft, made sure nothing would drag, and towed us 60+ miles to an Allison service provider in Mankato MN. Hopefully we'll be back on the road tomorrow as the codes indicate the speed sensor is faulty which can be changed w/o pulling the tranny. Keeping our fingers crossed.
Steve

Ron Langdon:
Hi, Steve. Thanks for the email. However First Extended is the reason I am looking for a new provider. In June they honored a request for a cooling unit replacement in our refrig. In July I needed roadside support and they couldn't find my name in their data base. Finally on a cash basis they gave me the number of a tow company. I called the company ( precision Towing)and the guy said he wasn't going to come out. This was around 1pm. So, I m. Looking for another provider .
If you are also using them for roadside, you might want to check to be sure you are in their db.

Ron Langdon:
Thanks, guys. I checked out your suggestion and am expecting a proposal from Jeff's organization this afternoon.

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