Dave, I have had it at two other shops for repairs and left very unhappy. These were both well rated shops, one left a three foot long gouge down the side of the coach, then said it was already there. The other fixed my refrigerator supposedly.....went to pick it up and hadn't even done the work yet(hour and a half drive).....also had my lr slide extend on a main highway soon after this top shop worked on the slide.......
So at least I personally know the mechanic at CAT and know he will do everything correctly....cost more but will be fixed right and I will be happy. I don't like being taken advantage of by incompetent shops that suggest they know everything when they really do not!