Gene, I had problems with my baggage doors, like Eric did, and Tri-Mark sent me some replacement parts proto. I'm sure you've tried the easy stuff, flooding the lock with liquid Lock-Ease and or Liquid Wrench? You might get the lock to move if you can hit the remote open close at the same time you try the lock using the key. Best bet is to read up here on removing the door panel to gain access to all. Once that's done, I think Tri-Mark's new latch should fit. BCS fixed our baggage door locks and replaced the keyless entry keypad; so for the last two years I haven't even used the door key to open the door. Guess I should get out the Lock-Ease and do some maintenance on that lock!