I have found a few "tricks" that seem to help the electric DrainMaster valves open and close.
1. After draining the two waste tanks, I dump in a quart of cooking oil periodically to help lubricate the surfaces and rubber seals so they will operate with less friction.
2. When not opening or closing properly, I press the switches back and forth between opening and closing the valves. Usually, after a couple of tries back and forth, the valves will open and close.
3. The higher voltage in the system when the generator is running or when plugged into shore power helps the valves open and close easier... as noted in the prior reply.
Warning from DrainMaster - Don't hold the switches in the open or closed positions for longer than a second or two. If the valves move, then you can hear them operating. If the switches are pressed and held in the open or closed position for longer than a second or two, then the motors will overheat and stop functioning, and the valves will need replacing. When you hear the valves open or close, they will fully open or close in about 1 1/2 seconds. Just don't continue to press and hold the switches for more than two seconds.