Fred, Thank you for your help. I reviewed the Girard installation manual and am confident all of the nuts were loosened. I doubt the awning itself was glued to the motor home, but apparently the awning mounting brackets were. The owner of The RV Awning Company, Chester Douglas, said they couldn't get it loose and, as I said THEY CUT OFF the end of the housing without asking me first. Then they told me they could try coming back ( by this time it was starting to get dark) with more people, ladders etc. They would try removing the guts of the awning, and remove it, but that it would probably get deformed and would never work right again. That would cost about $2200. He said instead I should file a claim with my insurance company telling them that the awning had been wind damaged. He said this was perfectly normal, he had done this before, and was what insurance was for. He said he would work with the adjusters to have the entire awning removed and replaced including body work and paint, and that it would cost $18,000. This company will never work on my motorhome again. The website of The RV Awning company says they are a certified Girard Service company and they were referred to me by Girard Tech support.
Now the front of the awning is gone, and when it rains water pours out right onto my door seal. I have called Trailer Supply, a local location of a national company that does in house service work. They say they have fixed Girard awnings before. I will have to take the motor home to them and leave it. My appointment is for March and since I am a full timer I will have to find a place to stay while they work on it. I would appreciate any further advice and I want Beaver owners to know NOT to use the RV Awning Company of Gilbert Arizona.