Sounds like you've bent the mechanism, Ed. You're probably going to have to unbolt and remove it either to properly straighten it yourself or take it to a metal-working or machinists shop. As to the manual, you should probably determine what brand of step you have; there may be an identifying logo or plate somewhere. Kwikee is common, but as an adjoining thread entitled "Steps" here on the Forum attests, there is at least one other brand. Once you know the brand, you may be able to find helpful diagrams on the manufacturer's website.
Joel
