Norcold 1200LRIM

[Bill Schneider]

I just changed out the house batteries and the refrigerator was left on. So it had 120VAC, but no DC during the battery change out. It is completely dead now.  No response to ON/OFF button. Is there a reset for this condition (loss of DC). I need a quick response. It's warm here in AZ. Thanks, Bill

UPDATE: I found the DC problem. The "High Temp Monitor Control Kit" that was installed with the last recall failed and blocked DC to the Control Board. Apparently this unit is not "Resettable". Norcold is now closed so I can't call them until tomorrow. The refrigerator was off so I don't believe I actually have an overtemp condition. I bypassed the monitor unit for now to keep things cold, but I don't want to leave it this way in case I actually get an overtemp condition.

[Joel Weiss]

It is my understanding that many of the "first generation" of recall kits had to be "recalled" because of false activation.  The problem is that when it happens you can't prove it is the kit and not your fridge that is the problem.  If it is the fridge and you override the sensor you have abrogated your legal rights.

[Chris_Pany]

I have the same problem with the monitor, bill how did you resolve yours? Help.

Chris Pany