I have a MotoSat Executive with Nomad 2 that was installed in the coach when I bought it. It was programmed for DirecTV. I followed the manual to reprogram for Dish but it would not find sat 110, only sat 119. After doing quite a bit of research on this issue, I concluded that the Nomad 2 needed a software update. I sent the unit to MotoSat in Utah and they supposedly updated the software to the latest version (40.9) and shipped it back to me.
Upon reconnecting everything (I am using a Dish VIP211K), I programmed the Nomad 2 to use Dish sats 110 and 119. Upon performing the test (after power on, pressing find and stow), I received the error message that it could not find the primary sat, only the secondary. I do not know which is which. After reprogramming several times, the same result was given. Because the error message indicates that the sat it could not find was likely blocked, I moved to a new location with a clear view of the sky. Same result.
So, to see what was happening, I put the receiver in the mode to watch signal strength. During one test run, it found sat 119 with about 76% signal strength. During another, it found sat 110 with a signal strength of about 47%. Despite finding both sats, it never passed the test. Likewise, when simply telling the system to find the sats, it just searches for a very long time and ultimately stows the dish and reports the same error message.
Of course, MotoSat tech support is closed on Saturday so I can't talk to them about this. In speaking to them before I sent the unit back they assured me that the software update would fix this problem. The easiest but most expensive solution would be to invest a lot of money in a Traveler or MotoSat HD system; however, that's not an expenditure I want to make at this time.
So, my question is if anyone here has had a similar issue and can offer any helpful hints to allow me to fix this problem. Does the Nomad 2 have a signal strength threshold that causes the 47% sat 110 signal to not be strong enough? Any helpful advice would be greatly appreciated.