I'm sorry Larry, I got confused. My SW3000 has breakers on the side of it and I vaguely remembered resetting something on the RS2000 when I was having my own issues. Rereading your original post I see that you reset the RS2000 15 times and I assume that you did that using the reset button on the front panel of the unit itself.
At the point that it was determined that our RS2000 needed to be replaced I had removed the front panel and measured both the input AC from the ATS and the output AC going to the Load Center (Breaker Panel) in the bathroom with my VOM. We had current coming into the RS2000 but nothing coming out of it. It was at that point we decided to replace the RS2000.