This is one of those Cat vs Cummins issues. Some people have good luck with each company and some are dis-satisfed. I have been with Good Sam since I bought the Beaver, and have called them three times: once for a flat tire, once for a tow, when we blew the engine, and once for a blowout on the trailer. They weren't much help on the blowout on the trailer, but were excellent on the issues with the coach. I shudder to think what the tow cost when we blew the engine. we were 50 miles South of Fairbanks, Alaska and there is only one wrecker in the aarea that could tow us.