Now that Andre mentioned it my rear mount is forward a ways from the end of the awning as I recall. I think the fix Andre provided could be done without removing the awning but he should provide that input given his experience with this issue.
I had a Carefree electric awning on my last coach that was an awning replacement purchased by a prior owner. It did not work right and would twist due to the torque of the weight on it when extending or retracting. I drilled through the awning and coach and ended up using two stainless bolts coming through in the medicine cabinet with large stainless fender washers and it worked fine after that. The issue is where exactly to place the bolts which may have to be a best guess.
If there was a recall maybe there is some literature at BCS about where/how to place the bolt(s) but that is probably wishful thinking. I do think they have the knowledge to provide some guidance.
Later Ed
