Lamote, sure glad to hear things are going back together and you now reniforced your point
on the radiator, ( cost is on them ). I would suggest, being the radiator was ok all along and they
choose not to send radiator out first time as indicated to you and spending additional time removing
Charged Air Cooler of which would have been cleaned when the radiator first was to be removed.
Being cards in your favor, there is a lot of labor that was not called starting when they told
you the thermostats needed to come back out to check if problem. There is also a Cat Hot Line
Number you can call if they try push heavy on the pencil on your billing. I do know one thing
Caterpillar Hot line does not like hearing something that you have just went through. A little
food for thought on your motorhome being in there service shop for a month on a very simple
repair. From Cat business stand point that service bay has to generate X amount of money daily,
and having your motorhome in that bay someone has to account for what is going on. This also
tells me being retired cat mechanic, business work must be very slow on the earthmoving side.
Hope to see you at some of the rallys in the south in the spring and can recheck your engine
with Cat ET to make sure you do not have something over looked.
Dave Atherton Retired Cat Mechanic
