Jeremy,
My batteries (house) are 13.5, CMP 13.5, Prosine 13.0-13.75 step on range scale. The CMP measures the house batteries. I would try pulling the CMP panel and unplugging it, then re-power it, before giving up on it. I do not know where the CMP picks up that reading, but it may be near the inverter. Look for another silver box. There are several around the bays. That box may be bad. My solar controller quit working, and I added another solar panel and tied all of them to another controller with a remote readout for volts and amps. I have constant readout on the house batteries from that remote.
Larry