You were right on, Bryan, although I did it a little different way.  I dumbed into the solution by pulling the 5 and 10 amp fuses from the control module, which did the same thing.  Your way would have been easier.
BTW, if you want a real customer service adventure, just call Intellitec some time.  Three calls, three "can you holds" followed by 3 20 minute plus hold times.  Never did talk to any one.