I have a 2007 Contessa and the stitching has unraveled at the hems of all four awnings, The thought is that the materiel rubs too hard on the roller cover due to one of two things, 1 - the roller mounts are too low on the slide out causing the awning to rub on the roller cover, or, 2 - the awning materielanchor rail should have been mounted below the trim strip instead of above it as mine are. Tech. service won't admit the coaches were built with a problem, but between the lines-- they know about it, but don't want to admit it. A friend looked at two new 2008 Contessa's at a N. Carolina dealer, They are built the same as mine, He has a H.R. and has had the same failure also. The simplest fix is to install new fabric anchor brackets below the trim strip so to decease the angle of the materiel entering the roller housing.
Has anyone else had this problem and if so, what was the fix?
By the way, my unit was only 18 mo. old when this failure occurred.
Any comments are appreciated.