Author Topic: Faulty "Salesman Switch" relay??  (Read 14753 times)

Joel Weiss

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Faulty "Salesman Switch" relay??
« on: January 10, 2016, 10:53:52 PM »
The other day I noticed that the house and chassis battery voltages on the CMP were about half a volt lower than those displayed on the Magnum MS2812 remote panel.  I played with this for several hours before trying something simple--flip the salesman's switch off and then on again to find that everything was fine--the Magnum's voltages were correct.  That was last night.  I checked the voltages again only to find the same problem.  Flipped the switch again and everything was fine.  My guess is that the relay's terminals are introducing some resistance.  I guess I'll need to replace the relay. 

Since the actual battery voltages are normal, what's the effect of the relay issue on the MH?  Are the 12V systems seeing the lower voltage shown on the CMP or is that an artifact?

Does anyone know what the relay's specs are before I tear the old one out to look at it?  Any particular precautions other than disconnecting battery banks and shore power?
« Last Edit: January 10, 2016, 10:56:22 PM by Joel Weiss »

Edward Buker

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Re: Faulty "Salesman Switch" relay??
« Reply #1 on: January 10, 2016, 11:27:52 PM »
Joel,

No precautions beyond what you mention. Just measure the terminals at the solenoid to be sure it is not seeing voltage before you work on it. There are versions of these solenoids with better alloys for resistance to corrosion and pitting. They will state that if they are an improved version. A lot of the solenoids will be rated at 100amps or more which should be fine.

If you are like me Joel, I have never used this solenoid or the feature. I would probably get a short wire cable, same gauge or larger as is already in place and jumper the two large terminals on the salesman switch solenoid. It will ultimately be a better connection and more reliable if you do not have or use the switch.

Later Ed
« Last Edit: January 11, 2016, 04:41:41 AM by Edward Buker »

Jerry Carr

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Re: Faulty "Salesman Switch" relay??
« Reply #2 on: January 10, 2016, 11:48:19 PM »
Joel I did replace the relay for no reason other then I was at BCS and it was covered under out EW plan. Everyone at BCS indicated that jump the relay is fine I also got this same info  from many members and from Monaco.
I had enough wire to just move the wire to the same post. I ran like this for about 3 weeks with no problems.
 
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Jerry Carr
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john brunson

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Re: Faulty "Salesman Switch" relay??
« Reply #3 on: January 15, 2016, 07:32:17 PM »
On my documentation, this device is simply a manually operated high current switch not a solenoid.

Steve Huber Co-Admin

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Re: Faulty "Salesman Switch" relay??
« Reply #4 on: January 15, 2016, 09:13:22 PM »
John,
The coach battery cutoff is a high currant (200A) switch. The "salesman switch" inside the coach controls a 200A solenoid located just after the cutoff switch.
See page 4   of this 95 service manual. https://www.dropbox.com/s/us15putll0k09xg/Beaver%20Service%20Manual%20%28Electrical%20Diagrams%29.pdf?dl=0
Steve
Steve
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2013-2015: 00 Marquis Tourmaline, C12, 425 hp
2005-2013: 01 Contessa Naples, 3126B, 330 hp

Joel Weiss

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Re: Faulty "Salesman Switch" relay??
« Reply #5 on: January 15, 2016, 11:09:01 PM »
John,
The coach battery cutoff is a high currant (200A) switch. The "salesman switch" inside the coach controls a 200A solenoid located just after the cutoff switch.
See page 4   of this 95 service manual. https://www.dropbox.com/s/us15putll0k09xg/Beaver%20Service%20Manual%20%28Electrical%20Diagrams%29.pdf?dl=0
Steve

Steve:

Those electrical diagrams you posted appears to be for a 1995 Patriot which, I assume, was based on the Gillig chassis.  You wouldn't happen to have the equivalent drawings for the Magnum C chassis on which my MH based, would you?

Joel

Steve Huber Co-Admin

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Re: Faulty "Salesman Switch" relay??
« Reply #6 on: January 15, 2016, 11:22:14 PM »
Joel,
No. I used the 03 Marquis electrical dwgs located in the Links to Coach Assist thread in the Private BAC Members Only area. They were very helpful on both my 01 Contessa and 00 Marquis. My observation was that since they are for the top of the line Marquis they will contain teh info generally needed for the other models and seem to be fairly accurate for all SMC era Magnum chassis units.
Steve
Steve
2015-          07 Contessa Bayshore C9,  400 hp
2013-2015: 00 Marquis Tourmaline, C12, 425 hp
2005-2013: 01 Contessa Naples, 3126B, 330 hp

Joel Weiss

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Re: Faulty "Salesman Switch" relay??
« Reply #7 on: January 29, 2016, 02:14:58 AM »
I was all set to jumper the relay when it occurred to me that a voltage drop across the relay shouldn't have any effect on the displayed chassis voltage because there's no current path through the relay for that measurement.  Furthermore, every time I reset the relay the displayed voltages came back up instantly.  If there were actually issues with the relay contacts I would assume that some resets wouldn't resolve the problem.

Anyway to make a long story short, I let the house voltage displayed on the CMP drop down to ~12 volts and then I measured the house voltage at a light fixture with a digital voltmeter.  Even with other lights on that circuit drawing power the measured voltage was always within 0.2V of the reading on the Magnum's remote display.  So my conclusion is that the CMP is "drifting" and losing its zero reference point.  Any other explanations? 

Edward Buker

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Re: Faulty "Salesman Switch" relay??
« Reply #8 on: January 29, 2016, 06:46:22 PM »
Joel,

If you turn off the salesman switch does the CMP still display? I am not sure where the CMP picks up its voltage for measurement but that would tell you if the CMP supplied power goes through the relay.

I think the easiest thing would be to make a temporary short jumper and see what happens to the CMP display. You could spend more time trying to figure this all out by tracing and measuring. If you jumper the relay and see that the CMP behaves itself voltage measurement wise then change the relay or leave the jumper.

Resetting the relay mechanically remakes the contact points on the disk which are probably pitted and oxidized at this point. There is some reduction in resistance expected when you do that but it tends to be temporary.

Later Ed

Joel Weiss

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Re: Faulty "Salesman Switch" relay??
« Reply #9 on: January 29, 2016, 08:49:34 PM »
The CMP is powered by the power going through the relay but that's the house batteries.  If the CMP displays a reduced voltage then you would expect that all 12V circuits going through that relay would also have a reduced voltage, but they aren't.

There's absolutely no reason for the chassis battery voltage to display incorrectly even if the relay is pitted and worn.    The CMP is essentially a voltmeter that is getting its internal power from one of the circuits it is measuring (the house batteries).  But to the chassis batteries the relay is just a voltmeter and they should read correctly regardless of whether or not the relay contacts are dirty or not.

Yes, I do have the wire needed to make a jumper and was about to try it today until I discovered that my terminals wouldn't go over the relay's lugs.  I'll get some new terminals and try again tomorrow.

Steve Huber Co-Admin

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Re: Faulty "Salesman Switch" relay??
« Reply #10 on: January 29, 2016, 09:54:38 PM »
Joel,
See https://www.dropbox.com/s/iizggmnsuewfcdt/Bat%20Cutoff%20Box%20Mrq%20Part%2042003.pdf?dl=0
It shows the CMP power coming from the battery boost relay. I'd take a hard look at the connections at the relay and fuse as well as the integrity of the butt terminal. The diagram is from the 2003 Marquis schematics, part 4, page 4. I'm fairly sure your coach is wired similarly.
On the off chance that the voltage to power the CMP and the voltage it displays are from 2 different sources, another diagram in section 5 shows the following getting 12v on Circuit #9 through a 10a fuse: Datron satellite, CO detector, Monitor Panel (CMP??), Kitchen T'stat, LP detector, and antenna boost. Ineitehr case I'd also verify that the connections at the back of the CMP itself are clean and tight.
Steve
« Last Edit: January 29, 2016, 10:05:16 PM by Steve Huber Co-Admin »
Steve
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2013-2015: 00 Marquis Tourmaline, C12, 425 hp
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Joel Weiss

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Re: Faulty "Salesman Switch" relay??
« Reply #11 on: January 30, 2016, 12:24:06 AM »
Steve:

I appreciate your efforts to help.  But in the five years I've been a BAC member I've become convinced that those of you with "Monaco era" Beavers have no idea how many changes were made in the 2000-2003 period.  The BAC manuals repository has 2003 Thunder wiring diagrams, all 85 pages of them, but on every one I can identify many differences between the coaches depicted there and what I own.  Yes, something like my isolation board bears "some" resemblance to the one in the schematics but the operative word is "some."  The Magnum chassis Beavers were a very different breed from what was being built in 2002-2003.

But help is always appreciated.  I have only one large relay on the isolation board which I assume is the "salesman's switch" relay.  I'm not at all sure where the battery boost relay is located.

Joel

Steve Huber Co-Admin

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Re: Faulty "Salesman Switch" relay??
« Reply #12 on: January 30, 2016, 12:42:16 AM »
Joel,
Just trying to help. They worked fine for my 00 and 01 SMC chassis coaches.
Good luck! Steve
« Last Edit: January 30, 2016, 12:45:43 AM by Steve Huber Co-Admin »
Steve
2015-          07 Contessa Bayshore C9,  400 hp
2013-2015: 00 Marquis Tourmaline, C12, 425 hp
2005-2013: 01 Contessa Naples, 3126B, 330 hp

Joel Weiss

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Re: Faulty "Salesman Switch" relay??
« Reply #13 on: January 30, 2016, 01:21:08 AM »
Don't get me wrong; help is always appreciated, but by 2003 the Patriot Thunder was powered by a Cummins ISL and had all sorts of Monaco features on it which my "primitive" SMC coach didn't have.  As I said, there are some similarities but the specific schematics are very different from the "as built" that I'm staring at. 

Not much can be done about it, IMO Monaco did all of us SMC-era owners a terrible disservice when it destroyed all as-built drawings prior to its acquisition. 

Edward Buker

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Re: Faulty "Salesman Switch" relay??
« Reply #14 on: January 30, 2016, 01:21:46 AM »
Joel,

It isn't just the CMP current draw here, it is any current draw through the contactor dropping voltage through the relay/solenoid contacts and then the CMP sensing lower voltage somewhere (god knows where) on the output side. If you reset the relay/solenoid contactor and get a different result on the CMP and the issue is that it seems repeatable, that is it alleviates the low voltage result each time, then I think it is worth jumpering to see if the CMP issue is resolved.

I'm not saying for sure that the CMP measurement module is stable, but if all other measurements by the unit seem correct then there is reason to consider that it may be correct in its DC measurement also. Unless you can find the actual DC measurement point that the CMP is using and then verify that point with an independent voltmeter measurement then the you do not know if you are measuring apples and oranges being they are different DC locations, wiring paths/loads....

Later Ed