George,
That's a possibility. There are a couple of things you can try though. First, measure the voltage on each of the large terminals on the Big Boy solenoid. If the Bird is working and one set of batteries is charged, you should see the same voltage on both terminals, showing the batteries are tied together. If the voltage isn't the same, check the voltage at the BIRD controller. You should be seeing coach battery voltage at the "Coach Battery terminal, and if it is 13v or greater, the BIRD should be sending a voltage to the Big Boy to hold it closed. This will be 3 -4 volts on the Solenoid terminal of the BIRD. If this reads OK, the Big Boy solenoid may be acting up. The terminal can corrode if the sealing O ring fails. Try hitting the battery boost switch a number of times. That can cause the Big Boy to start making contact and working. Verify this by checking for similar voltage on the 2 Big Boy terminal lugs.
Steve