Apparently I got my house and chassis batteries confused. Both with Aladdin and physically.  I assumed that the last battery bay would be the chassis batteries.  After comparing to Aladdin data, it appears that the last battery bay is house batteries 2 and the top shelf of the next battery battery bat is house. Aladdin was showing 13v for house and 10.2 for chassis.  These numbers agreed when i checked the batteries themselves. 
I went ahead and replaced the chassis batteries.  They now show roughly 12.9v.   I was able to start the generator, but as yet not been able to start the engine.  I'm wondering if I blew a fuse somewhere.
A couple of other data points, as follows: a) when I checked Aladdin chassis battery before attempting to start, the batteries showed 12.9 volts.  After starting the generator, the chassis batteries show 0 volts when the generator is on.  This made me think that I possibly don't have the charge controller settings.  I did adjust the charger setting and made sure it was on and set to charge float.
(b)  When I attempt to start the engine, I noticed a strange behavior in Aladdin.  Aladdin acts like it is shutting down when I attempt to start.  I don't recall this happening before. 
If you have any thoughts about what to check next, it would be greatly appreciated!