Our two 5 button Duo-therms have zone buttons, but each thermostat is in the zone it controls, front and bedroom, so the zone button is functionally of no use that I’ve found. I can’t use the front tstat to run the bedroom AC or exchanger, and vice versa.
A 3rd zone represents the basement heater, which has its own automatic thermostat that kicks in if the hydronic heat is on and bay temps drop to around 40F. I’d surmise that a 3rd zone shown on a living area stat could also be there for long coaches that may optionally have a third roof AC. Regardless, I’ve never been sure why the “zone” button is on coaches with multiple tstats, except that it’s simply a standard tstat used regardless of the number of appliances controlled.
But as to Steve’s query, did you check for fault lamps on the AHot control circuit board in the bay, prior to sending the tstat for service? Usually a low battery, low coolant, or other malady is cause for the system to not even start the firing process, and a fault lamp will light on the board accordingly. I fret that your tstat remake may have been unnecessary, esp. if the tech was not aware the device can be used in three AC/three exchanger area rigs; and his “fix” may now befoul normal tstat functions if and when a correct appliance diagnosis is engaged.
Joel