Steve and Lee
What they explained to me is their system (circuit) has two GFI's connected in, so it causes issues with their breaker tripping. By disconnecting this ground it eliminates one of the GFI's from the circuit? . Now I'm not an expert on electrical, but I have heard in the past that you should not run multiple GFI.s on one circuit?
Believe me I am having reservations, so I went there to make certain something is done regarding the charging on the batteries. The tech did some trouble shooting and after his explanation, I was more at ease, but with a bit of trepidation. I took the coach in for some paint blemishes last Monday and they finally started yesterday, disappointing.
I was just thinking of a continuity ck on my cable, but I will leave that to them due to having an extended warranty. Had I known of a potential problem with my system, I would have tackled this myself, but we were not connected to shore power in storage.
We have in the past on occasion saw a momentary message on our alladin "open neutral " but it would disappear in about 2 seconds and all was fine. Also, I know I have a built in Surge protector, but I had an external Surge Guard Protector that I stopped using due to it giving me what I believed was a false indication, "open neutral" ( i believe). I eliminated it and just went directly to shore power without it and all was normal with the exception of the few times the alladin would indicate the open neutral on occasion. Now go easy on me, I was just using it for redundancy but I'm thinking now, maybe it was accurate in it's warning and protection.
Well, feel free to enlighten me on my faults on what I have commented, because I do want to learn more on electrical, besides knowing it can Kill Me.
Larry D and Thank You Lee, Steve and Gerrald