David,
The aqua hot heat is controlled by the front air conditioner pc board. After removing the interior shroud assembly, you will see the attached wiring that goes to the unit. There are 2 blue 16 gauge wires that connect to the aqua hot feed wires coming from that unit. Before doing anything, I would do a RESET at the new 10 button t-stat. (follow instructions on the installation manual) That should clear things up. If not, Locate the 2 blue wires coming from the air conditioner and see if they are connected to other wires. Another possibility is if the air conditioner was changed recently, did the tech toggle the dip switch to the "ON" position on the PC board identified as "heat" or "furnace". Hope this helps, Fred